Vacancies at CAPAGO Visa application Centre for German speakers

The German Consulate Liaison’s mission:
As the German Consulate Liaison Officer, you will be required to create and maintain excellent relations between the German Consulate Visa Section Officials and Capago visa centre. This role is pivotal. You will also be required to manage day-to-day visa issues, escalate passport queries to the consulate, and accurately communicate consular instructions to the Capago team.

ESSENTIAL DUTIES AND RESPONSIBILITIES :
The duties and responsibilities of the German Consulate Liaison Officer are as follows:
● Be the direct point of contact with the German Consulate officials on behalf of Capago South Africa, Botswana and Namibia for all matters arising, in particular all visa related issues
● Build productive relationships with the Gernam Consulate in particular the visa section officials
● Assist the Capago production teams in escalating matters to the Consulate pertaining to visas
● Maintain ongoing, healthy relationships with the German Consular authorities
● Deal with the German Consular authorities regarding any queries, complaints or identified problems the Consulate may raise
● Work with the German Consulate to identify training areas or skills development areas for Capago South Africa, Botswana and Namibia staff within the scope of visa processing
● Work hand in hand with the Capago Deputy Country Manager based in South Africa to develop ways and strategies of improving relations with the German Consulate officials

MINIMUM REQUIREMENTS
● Native or near native mastery of the German language; Mandatory B2 certification
● Excellent written and spoken English language skills
● Confident communicator and presenter
● Excellent Computer/Technology Skills (Microsoft package, MS-Office tools)
● Ability to work in a multicultural environment

The German Liaison Officer needs strong communication skills, strong organisational skills, strong multitasking skills and must be able to work well in a fast-paced environment. Excellent customer service skills and politeness are fundamental to the job.

Please note this offer is a show of interest in the position advertised;
4 candidates will potentially be selected for the following locations:
● Centurion ( Tshwane)
● Cape Town ( Western Cape)
● Gaborone ( Botswana)
● Windhoek ( Namibia)

Shall you be selected, a competitive salary as per current market rates will be offered. Please send a motivation letter, CV and all educational certificates by the 31st of July 2019 to the email address listed below if you are interested in this position: dgovender(at)capago.eu

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